General Conditions

General conditions of sale

1. General

These sales conditions are always an integral and undeniable part of any written confirmed contract between the guest and Hotel Vé.
All prices are inclusive of VAT.

2. Confirmations

 The reservation is not final until the requested deposits and/or deposits have been paid or a credit card number has been provided to guarantee the reservation.

3. Deposit and guarantee

The hotel may ask the guest for a deposit and/or guarantee.

If the requested deposits and/or guarantees are not paid within the stipulated period, the event contract shall be considered terminated unilaterally by the client, by operation of law and without notice of default.

4. Changes in the number of participants or cancellation of a booked event by the guest

Change in number of participants:

Any change in the number of participants of a reserved event must be communicated in writing to the hotel more than 3 days before the start.
In the event of a change in the number of participants not in accordance with Clause 4.1, the original number of participants booked or the current number present will be charged, whichever is greater.


If you cancel rooms more than 7 days before the event, this can be done free of charge. If you cancel more than 3 rooms between 7 days and 1 day before the event, you will be charged a 50% cancellation fee. If you cancel fewer rooms between 7 days and 1 day before the event, you may do so free of charge.
If you cancel rooms after 4 pm the day before arrival, you will pay a 100% cancellation fee.

5. Additional charges.

All meals, drinks or other services not mentioned in the contract will be charged by the hotel to the guest, unless the hotel has been notified in writing that these costs had to be settled individually with the participants.

6. Responsibilities

The guest shall insure the hotel against all claims for damages by third parties in the event that these damages have been caused by the participant(s) in his event.
The guest shall also be liable for any damage caused to the hotel or its staff by the participant(s) in their event.

7. Payment

All hotel Vé invoices shall be payable in cash at the hotel address, without discount, upon receipt of the invoice. If the invoice is not paid by the due date (15th day after the invoice date), the amount of the invoice shall be increased by collection costs of 10% of the invoice amount and default interest of 10% without prior notice.

8. Jurisdiction

Any dispute regarding our invoices falls under the jurisdiction of the court of the judicial district of Mechelen.

9. Pets

Pets are not allowed in Hotel Vé.